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Customer Experience Specialist

1 month ago

Gold Coast, Queensland, Australia BONDS Full time

About the Role

We are seeking a motivated Casual Sales Assistant to join our team at Bonds Coomera store.

This is a casual position requiring flexibility to work day/nights and weekends across a Mon-Sunday roster.

Key Responsibilities

  • Provide exceptional customer service and create memorable experiences for customers.
  • Use initiative to answer customer questions and resolve issues.
  • Display clear and upbeat communication skills, with the ability to engage with customers.
  • Be flexible and willing to assist with tasks during various shifts, including evenings and weekends.
  • Prior fashion retail experience is highly regarded but not essential.

Benefits & Perks

  • Receive up to 50% discount off Hanes Brands, including Bonds, Sheridan, Bras N Things & Champion, and exclusive 30% discounts for family and friends.
  • Take care of physical and mental health with free skin checks, discounted health insurance cover, and access to the Employee Assistance Program (EAP) and Health & Well-being app.
  • Participate in our staff referral program and receive a cash bonus for helping us place retail management and support centre roles.
  • Pursue further education and career growth with our Study Assistance program.

About Bonds

We are an iconic household name with a century of experience in making things comfortable. We're an exciting, open, collaborative, and straight-talking workplace that's charging forward towards a better future. We love bringing to life high-quality products that help make every day comfortable for everyone.

We're part of Hanes Brands Australasia, home to some of Australia's most iconic apparel and lifestyle brands, including Sheridan, Champion, and Bras N Things. At Hanes, we pride ourselves on a supportive and inclusive culture, as well as our commitment to creating good impact on our community and planet.

Diversity & Inclusion

We believe that everyone should have equal access to opportunities, including education, healthcare, and employment. We're committed to providing support for employees with disability, illness, or injury, including flexible working hours and work adjustments. Contact us at accessibility@hanes.com for more information.