Parking Experience Coordinator
7 days ago
The Star Gold Coast is renowned for delivering exceptional experiences to its guests. As a Carpark Service Specialist, you will play a pivotal role in shaping the success of our car park operations.
Company OverviewSince 2014, The Star Gold Coast has undergone a remarkable transformation. Our mission is to create unforgettable experiences at trusted destinations. Guests can indulge in lavish stays at our five-star hotel rooms, suites, and dining options. Entertainment options are abundant, with live concerts, theatre performances, events, and world-class DJ sets.
This is an opportunity to build memorable connections as one of the first and last interactions our guests will experience. Your key focus will be to deliver a safe and efficient car park experience to all guests who visit our property.
About YouTo excel in this role, you must possess a genuine passion for delivering outstanding customer service and a commitment to upholding the highest standards of professionalism.
Your role will be pivotal in shaping the success of our guests' experience at The Star. If you're looking for a challenging and rewarding career, we encourage you to apply.
Job Description- Manage the Car Park Desk ensuring exceptional customer service with a warm and welcoming demeanor.
- Process payments and validate parking tickets for members, guests, and team members.
- Monitor car park capacity, ensuring parking regulations are adhered to.
- Replenishment and maintenance of ticket terminals.
- Maintaining a safe and orderly car park environment.
We're seeking individuals with excellent communication and interpersonal skills. Computer literacy in Microsoft Excel and Word is also essential. A friendly, approachable, and professional attitude is necessary for success in this role.
Able to work well under pressure and in a fast-paced environment, flexibility to work rotating shifts, including weekends, nights, and holidays is required.
BenefitsAs a Carpark Service Specialist, you'll enjoy:
- Complimentary meal on site every day, including hot meals, sandwich bar, and more.
- Uniform laundered and ready for you daily on property.
- Discounted parking available.
- Five weeks of paid annual leave for team members who meet the definition of shift worker.
- Up to 30% discounts across award-winning restaurants and accommodation.
- Lifestyle discounts, including gym memberships, retail discounts, and dry-cleaning services.
- Industry Award hourly rates, penalty rates for working nights, weekends, and public holidays.
Estimated salary: $55,000 - $65,000 per annum.
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