Customer Experience Associate
2 weeks ago
At Probe CX, we're a team of passionate individuals driven by a shared purpose to deliver exceptional customer experiences. Our fast-paced call centre on the Gold Coast QLD is where you'll thrive in a dynamic environment that values fun, respect, integrity, innovation, and transparency.
This role offers an exciting opportunity for individuals who enjoy helping others and want to make a meaningful difference in the community. As a Customer Care Consultant, you will play a crucial role in assisting families and carers by answering inbound calls, providing information, discussing available options, and advising on services that support independent living at home, along with short-term and long-term care solutions.
We're looking for someone who is passionate about delivering outstanding customer service, can adapt quickly to new situations, and is eager to learn and grow with our organisation. This position is perfect for those who are results-driven, enjoy working in a team environment, and are committed to exceeding customer expectations.
We offer a range of benefits, including unlimited access to a trusted mental health and well-being platform, opportunities for career progression, and a fantastic working culture where you'll feel valued and supported every day. If you're looking for a challenging and rewarding role that aligns with your values, we encourage you to apply.
Here are some key aspects of this role:
- Fantastic opportunity to work in a dynamic call centre environment
- Chance to make a meaningful difference in the lives of customers
- Competitive salary: AU$55,000 - AU$65,000 per annum (dependent on experience)
- Opportunities for career progression and professional growth
- Unlimited access to a trusted mental health and well-being platform
- Fantastic working culture where you'll feel valued and supported every day
We're looking for someone who possesses excellent communication skills, both verbally and in writing, and has the ability to work well under pressure. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you.
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