Lending Solutions Specialist
1 week ago
This role is responsible for delivering lending service needs of clients across several industry groups. The position supports strategic business relationships and works seamlessly with internal business partners to ensure exceptional service is provided at all interactions for new and existing products and services.
You will be accountable for supporting clients with their lending and financial markets' needs - including credit processes, lending, and funds products. You will also be responsible for the service delivery and support to client portfolios, ensuring oversight of all services and enquiries being resolved and responded to on behalf of our customers within Corporate & Institutional Banking (CIB).
- Develop a deep understanding of the industry sector and the product and process needs of our clients to anticipate upcoming needs.
- Collaborate and share knowledge and expertise within the team to deliver a superior client experience.
- Contribute to and support the delivery of continuous process and product improvement, working with various project & product teams to ensure successful delivery of change.
- Ensure all customer needs are met in a timely and efficient manner.
This is an opportunity to develop your institutional banking knowledge. The role will help you build foundational experience and network within the Institutional Bank, facilitating further opportunities in the future.
We offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
RequirementsProven ability managing clients, understanding their servicing needs across one or more of lending products and financial markets solutions. You will have strong commercial and business acumen with a solid understanding of sales, product & implementation processes as well as associated systems, processes, and procedures to support them.
- Pro-active management of business partners to ensure timely delivery of services to clients in portfolio.
- Compliance with all legislative, regulatory, and corporate policy requirements, processes and standards to minimise risk.
- Demonstrated history of developing and maintaining relationships with key clients and internal stakeholders.
For over 200 years, we've been backing people, businesses, communities, and ideas. We've adapted and evolved, inspired by our customers and a genuine desire to create better futures.
Together, we're creating better futures for all our people, customers, communities, and shareholders. Our Purpose drives us forward.
We empower our customers, employees, and communities to achieve great things. It's our strength, agility, and heart that gives them the confidence to navigate change and forge new paths. Empowered, they are creating better futures.
We make a positive impact in the community. Our shared vision of a safer, greener, and more inclusive world sees us back new ideas, innovations, and individuals who are creating better futures.
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