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Technical Support Liaison
1 week ago
Become a Technical Support Liaison at Lyrebird Health and play a key part in shaping the future of our platform.
In this role, you'll provide empathetic, fast, and effective support via live chat, email, and phone, taking full responsibility for queries and working closely with internal teams to drive meaningful change.
We're seeking a strong communicator with a customer-focused mindset, excellent problem-solving skills, and a commitment to follow-through.
The ideal candidate will have 1-2 years of professional experience in a customer-facing role and be able to think ahead, identify common pain points, and advocate for improvements.
