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Technical Support Engineer

1 week ago

Melbourne, Victoria, Australia Halcyon Knights Full time
About the Role

We are seeking a skilled Technical Support Engineer to join our team at Halcyon Knights. As a key member of our IT department, you will be responsible for maintaining and improving our company's IT infrastructure.

Key Responsibilities
  • IT Support & Troubleshooting: Provide onsite and remote support, resolving technical issues efficiently.
  • Software Development: Build and maintain internal and external applications using Laravel (PHP), MySQL, and API development (REST/SOAP).
  • Data Analysis & Reporting: Generate insights using VBA, Excel, PowerPoint, and Power BI.
  • Website & Database Management: Maintain company websites (HTML, CSS, PHP) and manage MySQL databases.
  • System Monitoring & Maintenance: Oversee FTP data (PowerShell) and ensure IT security compliance.