Technical Support Specialist
2 days ago
The Technical Support Customer Service Essentials course is designed to equip technical support and help desk employees with the skills they need to excel in customer service.
This 3-hour session focuses on five core competencies and 18 proven behaviours that drive better customer experiences, as defined by the ACXPA Contact Centre Phone Quality Standards.
Participants will learn to master call flow, handle difficult interactions, and deliver clear, professional, and effective support every time.
The course is ideal for technical support agents, help desk staff, IT helpdesk teams, and call centre agents handling technical support.
-
Technical Support Specialist
2 hours ago
Melbourne, Victoria, Australia Centorrino Technologies Full timeRole OverviewWe're seeking a skilled Technical Support Specialist to join our expanding team in Melbourne. As a key member of our IT operations, you will be responsible for providing exceptional customer service and technical support to our clients.
-
Technical Support Specialist
12 hours ago
Melbourne, Victoria, Australia DFP Recruitment Full timeThe Technical Support Specialist will play a critical role in responding to incidents and service requests in an effective, efficient, and timely manner. This role is crucial to ensuring Senior Executive staff and partners requirements are met in terms of communication, prioritizing, escalating, and resolving ICT incidents and requests.About the JobThe...
-
Technical Support Specialist
6 days ago
Melbourne, Victoria, Australia Tesla, Inc. Full timeJob Overview: Tesla is seeking a highly skilled Technical Support Specialist to provide exceptional customer service and technical support for our Energy product lines.Responsibilities: This role will involve providing technical assistance via phone, email, and other channels, evaluating customer needs, and working to resolve technical issues with battery...
-
Technical Support Specialist
2 days ago
Melbourne, Victoria, Australia Ploy Full timePloy is seeking a skilled Technical Support Specialist to join our project team. This role involves collaborating with cross-functional teams to implement Multi-Factor Authentication (MFA) solutions, providing technical support, and ensuring a smooth transition for our users.Key Responsibilities:Provide expert-level technical assistance to end-users and...
-
Technical Support Specialist
3 days ago
Melbourne, Victoria, Australia MUJI Retail (Australia) Pty Ltd Full timeAbout UsMUJI Retail (Australia) Pty Ltd is a leading international retailer offering a wide range of high-quality, environmentally friendly products.We are seeking an experienced Technical Support Specialist to join our IT team on a part-time basis. As a key member of the team, you will play a crucial role in ensuring the smooth operation of our IT systems...
-
Technical Support Specialist
1 day ago
Melbourne, Victoria, Australia Crestron Electronics Full timeCrestron Electronics is a leading manufacturer and supplier of workplace technology solutions. As the Technical Support Specialist – Flex, your primary goal will be to provide post-sales UC focused technical support to customers across ANZ.The role requires an overall understanding of current workplace technologies and solutions, including video...
-
Technical Support Specialist
7 days ago
Melbourne, Victoria, Australia Peoplebank Australia Ltd Full timeWe are seeking an experienced professional to join our dynamic team at Peoplebank Australia Ltd as a Technical Support Specialist. This role offers a unique opportunity to work on major ICT-based solutions, providing technical support for APIs and integrations.Key Responsibilities:Maintain and configure APIs and applications.Troubleshoot API and integration...
-
Technical Specialist
2 weeks ago
Melbourne, Victoria, Australia Cummins Drivetrain And Braking Systems Full timeTechnical Specialist - Aftermarket Parts (Heavy Vehicles)We are seeking a driven and energetic Technical Specialist Aftermarket Parts and Accessories to join our Australian Aftermarket team.As the Aftermarket Technical Specialist, you will be responsible for the delivery of technical service excellence across all OE/Dealer and appointed distributors.As an...
-
Technical Product Support Specialist
2 hours ago
Melbourne, Victoria, Australia Splunk Full timeAbout the RoleSplunk is seeking a skilled technical support engineer to join our global technical support organization offering 24/7 support for customers worldwide. As a Technical Product Support Specialist, you will provide technical product expertise and excellent customer experience around Splunk's core platform.ResponsibilitiesProvide outstanding...
-
Melbourne, Victoria, Australia Amazon Full timeAt Amazon, we are seeking a highly skilled Technical Support Specialist to join our team in Melbourne. This role will be part of our growing Robotics Technical Support Engineering team and will work closely with industry-leading engineers to deliver best-in-class technical support to our customers.We are looking for someone who thrives on solving complex...
-
IT Technical Support Specialist
3 days ago
Melbourne, Victoria, Australia MedHealth Full timeAt MedHealth, our mission is to provide exceptional healthcare services to our patients. As an IT Technical Support Specialist, you will be the first point of contact for all technology-related inquiries and issues.Job DescriptionThis role requires a highly motivated individual with excellent communication skills and a passion for delivering outstanding...
-
Technical Support Specialist
2 days ago
Melbourne, Victoria, Australia Xplor Full timeAbout the OpportunityXplor is a global platform combining SaaS with embedded payments, and tools to help businesses grow and succeed.We offer software solutions in fast-growing 'everyday life' verticals: Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloud-based payments processing platform.Xplor Technologies serves...
-
Technical Support Specialist
5 days ago
Melbourne, Victoria, Australia Leidos Full timeAt Leidos Australia, we deliver innovative IT and airborne solutions that make a real difference in the lives of our customers.We're currently seeking an experienced Technical Support Specialist to join our team in a key role.The successful candidate will be responsible for providing technical support and troubleshooting services for mission system...
-
Embedded Technical Support Specialist
3 days ago
Melbourne, Victoria, Australia Amentum Full timeAmentum is a leading provider of engineering, IT, and mission support services. We are currently seeking an experienced Embedded Technical Support Specialist to join our team in support of Product Manager Force Protection Systems (PM FPS) and Product Manager Ground Sensors (PM GS).Job SummaryThis position will provide PM FPS and PM GS with a multitude of...
-
Energy Systems Technical Support Specialist
4 days ago
Melbourne, Victoria, Australia Tesla, Inc. Full timeAt Tesla, Inc., we're seeking a skilled Energy Systems Technical Support Specialist to join our team.Job Description:The ideal candidate will provide exceptional technical support for our Industrial Energy Storage product lines, ensuring timely and accurate responses to customer inquiries. This role requires collaboration with Sales, Operations, and Service...
-
Technical Architecture Specialist
5 days ago
Melbourne, Victoria, Australia ENGINEERINGUK Full timeAbout the RoleWe are looking for a highly experienced Technical Architecture Specialist to join our team at ENGINEERINGUK. As a Technical Architecture Specialist, you will be responsible for providing advanced technical knowledge to your domain aligned GTM teams to unblock our customers' largest and most critical business challenges.You will need to have a...
-
Technical Support Specialist
1 day ago
Melbourne, Victoria, Australia Firmable Full timeFirmable is a B2B database platform that empowers businesses to drive informed decision-making and outperform in the market. As a dynamic start-up with strong investor backing, we're building a team of innovative individuals who thrive in fast-paced environments.This role is ideal for someone with a technical mindset who enjoys problem-solving and helping...
-
Senior Technical Support Specialist
3 days ago
Melbourne, Victoria, Australia Amentum Full timeAbout the JobAmentum is now hiring a Senior Technical Support Specialist position in support of Product Manager Force Protection Systems (PM FPS) and Product Manager Ground Sensors (PM GS) at various locations. This project will provide PM FPS and PM GS a multitude of product support activities, including spares management, maintenance, repairs,...
-
Technical Innovation Specialist
1 day ago
Melbourne, Victoria, Australia ClearCompany Full timeClearCompany is committed to innovation and excellence in the financial services sector. We are seeking an experienced Technical Innovation Specialist to join our team, responsible for driving technical innovation and delivering high-quality results.This role involves enhancing micro-services and developing secure front-end and back-end applications while...
-
Technical Support Specialist
1 day ago
Melbourne, Victoria, Australia Xplor Technologies Full timeAbout the OpportunityAt Xplor Technologies, we're committed to helping businesses thrive in today's fast-paced digital landscape. As an Application Support Specialist, you'll play a critical role in delivering exceptional customer experiences and driving business success.