Expert Solutions Leader

5 days ago

Brisbane, Queensland, Australia beBeeSolution Full time $90,000 - $150,000
Leadership Role - Solution Strategist

The role is responsible for solving complex problems and delivering operational solutions for clients. It requires a deep understanding of Customer Experience (CX) and Contact Centre domains.

A key aspect of this position is to interpret client requirements, design and propose solutions that meet their business needs while driving growth aspirations.

This involves breaking down complex problems into manageable parts, identifying gaps and finding innovative solutions to address customer requirements.

Key responsibilities include:

  • Developing and proposing solutions to meet client objectives;
  • Coordinating with internal stakeholders to support sales activity and develop joint propositions;
  • Creating formal sales responses such as proposals and SOWs;
  • Maintaining relationships with aligned customers and developing long-term strategic partnerships.

This is an opportunity to work at the forefront of technology, helping Australia and New Zealand's largest enterprise organisations explore possibilities and solve complex challenges.

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