Resident Experience Manager

Job DescriptionWe are seeking an individual to fill the role of Resident Services Coordinator, where you will have the opportunity to make a significant impact on the lives of our residents. This position is ideal for someone who is highly organized, enthusiastic, and passionate about working with people.Main Responsibilities:Deliver exceptional resident...

About This RoleAs a Customer Service Coordinator, you will play a vital role in ensuring the comfort and satisfaction of our residents.Your primary responsibility will be to provide exceptional customer service, responding to daily enquiries and front desk transactions with professionalism and courtesy. You will be the first point of contact for residents,...

About this roleWe are seeking a Lifestyle Coordinator to deliver exceptional resident experiences.Establish meaningful connections with residents and their familiesMaintain the highest standards of careCoordinate engaging activities both within and outside the homeCreate personalized lifestyle plans tailored to individual needsThe ideal candidate will...

Job OverviewWe are seeking a seasoned professional to lead our front-line team in providing exceptional customer service and support. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our services and exceeding resident expectations.About the Role:Lead and motivate a high-performing team to deliver...

Job Title: Senior Resident Experience ManagerThe role of a Senior Resident Experience Manager is pivotal in creating an inviting atmosphere for residents, fostering genuine relationships and delivering exceptional care.We are seeking a dedicated professional to join our team on a Full-Time basis (Mon - Fri, 9 am - 5 pm). As a Senior Resident Experience...

Are you a caring, tech savvy person who loves to plan events and activities? Come and lead our Resident Experience team and delight our residents- Think outside the box to plan and deliver bespoke activities and events- Support our residents to become tech savvy with the Ryman resident app- Lead our village Resident Experience Team to delight our...

Opportunity OverviewA meaningful and rewarding role to work closely with the General Manager and care team to ensure all residents enjoy a rich and purposeful lifestyle.Develop and manage various programs and events that cater to the diverse interests and needs of our residents.Foster a warm, welcoming environment where residents feel valued, respected, and...

Job Title: Customer Experience ManagerWe are seeking an experienced Customer Experience Manager to join our team. This is a full-time permanent opportunity that requires you to lead the front-line team in efficient and effective operations.This includes assisting residents with enquiries related to their residency, studies, general needs, and overall...

Job OverviewAs a key leader in our team, you will drive an outstanding resident experience and contribute to our great culture. You will be more than just a friendly presence; you are a crucial link in creating a supportive culture and inspiring community for our residents.Key Responsibilities:Lead the front-line team in the efficient and effective...

Job Description:We are seeking a skilled Personal Care and Services Concierge to join our team in providing exceptional care and support services to residents. The role involves implementing the welcome process, overseeing the execution and management of Additional Services/HELF programs, and ensuring social and emotional support is provided to all...