Customer Service Representative
3 weeks ago
We are seeking a highly skilled and motivated Receptionist to join our team at Bradnam's Windows and Doors in Bundaberg.
Key Responsibilities- Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
- Manage front desk operations, including answering phone calls, handling mail and packages, and maintaining a clean and organized workspace.
- Assist with administrative tasks, such as data entry, filing, and preparing documents.
- Develop and maintain knowledge of Bradnam's products and services to effectively communicate with customers.
- Work collaboratively with the sales team to achieve sales targets and provide support as needed.
- Previous experience in a customer-facing role, preferably in a sales or administrative environment.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in MS Office suite, including Word, Excel, and Outlook.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- A competitive salary and benefits package.
- Opportunities for career growth and development within the Bradnam's Group.
- A collaborative and supportive work environment.
- Employee discounts on Bradnam's products and services.
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