Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring they have a positive shopping experience.
Key Responsibilities- Provide exceptional customer service and support to customers, responding to their queries and resolving issues in a timely and professional manner.
- Work collaboratively with the sales team to achieve sales targets and provide a seamless shopping experience for customers.
- Assist with maintaining a clean and organized store environment, including collecting trolleys and ensuring the store is presented in a professional manner.
- Participate in training and development programs to enhance your skills and knowledge, ensuring you are equipped to provide the best possible service to our customers.
As a Customer Service Representative with Woolworths, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on customer satisfaction and employee development. We offer a range of benefits, including:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and inclusive work environment
- The opportunity to work with a leading retailer and contribute to the success of our business
To be successful in this role, you will need to possess:
- A genuine passion for customer service and a commitment to delivering exceptional customer experiences
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
- A flexible and adaptable approach, with the ability to work in a fast-paced environment
- A willingness to learn and develop new skills, with a focus on continuous improvement
At Woolworths, we are committed to creating a workplace where our team members feel valued, respected, and empowered. We believe in the importance of diversity and inclusion, and are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.
We are a team that is there for each other, and we encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We value flexibility and are committed to creating a safe and inclusive environment for all.
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