Administrative Support Coordinator

1 day ago


Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full time
About the Role

We are seeking a highly skilled and compassionate Administrative Officer to join our team at Mercy Hospital for Women. This is an exciting opportunity to make a meaningful difference in people's lives while advancing your career.

Job Summary

The successful candidate will provide exceptional administrative support to our healthcare professionals, ensuring seamless patient care and service delivery. Key responsibilities include:

  • Managing practice management software to schedule appointments and clinics
  • Greeting patients, handling enquiries, and directing calls efficiently
  • Providing administrative assistance to nominated doctors and healthcare teams
  • Processing payments, issuing receipts, and reconciling daily banking
  • Maintaining stock of medical consumables and notifying relevant staff members
  • Liaising with internal and external parties, including diagnostic services and health fund organisations

The ideal candidate will possess excellent time management, organisational, and communication skills, with the ability to adapt and problem solve. A compassionate and flexible approach to patient care is essential, as well as a commitment to delivering exceptional customer service.

What You'll Bring

To thrive in this role, you will have:

  • Excellent time management and organisational skills
  • Strong communication and interpersonal skills
  • A compassionate and flexible approach to patient care
What We Offer

Mercy Health offers a competitive salary package, commensurate with experience, as well as opportunities for professional growth and development. As an Employer of Choice for Gender Equality, we are committed to creating a diverse and inclusive work environment that values and respects all employees.

Salary

The estimated annual salary for this position is around $65,000 - $75,000 AUD, depending on experience.

About Us

Mercy Health is a not-for-profit organisation providing quality healthcare services to communities across Victoria. We are proud to be recognised as an Employer of Choice for Gender Equality and strive to create a workplace culture that values diversity, inclusivity, and respect.



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