Administrative Support Specialist
4 weeks ago
About Austin Health
Austin Health is a major provider of tertiary health services, health professional education, and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse, and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About the Role
We are seeking an experienced Administration Coordinator to join our team in Surgery and Endoscopy Access. This team focuses on providing efficient and streamlined care for patients across our campuses. As an Administration Coordinator, you will play a crucial role in supporting the delivery of patient care and ensuring the smooth operation of our services.
Key Responsibilities
- Providing effective phone support and acting as the main point of contact for Surgical and Endoscopy Access inquiries.
- Delivering excellent customer service to all stakeholders, ensuring a positive experience.
- Supporting Liaison Nurses and Clinical Nurse Consultants in their daily duties.
- Managing administrative tasks, including accurate data entry and record-keeping.
- Applying a flexible and innovative approach to work processes.
About You
You will have excellent communication skills and a strong commitment to providing outstanding patient care. You'll bring energy, drive, and a proactive attitude to your work, with a keen interest in developing your skillset.
Our Benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging benefits, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program.
- Mentoring and career development opportunities.
- Onsite childcare, easy access via public transport, car parking, and end-of-journey facilities for cyclists.
Cultural Safety and Health Equity
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+, and people of all ages and cultures.
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