Air Freight Product Specialist
1 week ago
We are seeking a highly skilled Air Freight Product Specialist to join our team at WiseTech Global. As a key member of our logistics solutions team, you will be responsible for leveraging your expertise in air cargo processes to drive the design and development of our cutting-edge software.
Key Responsibilities- Investigate and Resolve Complex Air Cargo Issues: Utilize your in-depth knowledge of air cargo processes to identify and resolve complex issues, ensuring seamless logistics operations.
- Provide Exceptional Customer Service: Deliver high-quality support to customers, addressing their challenges and concerns in a timely and professional manner.
- Develop and Implement Software Solutions: Collaborate with our development team to design and implement new features and functionalities that meet the evolving needs of our customers.
- Conduct Product Development Reviews: Participate in the review and testing of software fixes and new features to ensure they meet our high standards.
- Collaborate with Stakeholders: Work closely with customers, development teams, and other stakeholders to ensure effective communication and collaboration throughout the software development lifecycle.
We are looking for a skilled and experienced professional who possesses a deep understanding of air cargo processes and logistics solutions. You should have excellent communication and collaboration skills, with the ability to work effectively in a fast-paced environment.
Requirements- Extensive Experience in Air Cargo or Related Logistics/Supply Chain Areas
- Experience with CargoWise or Similar Software
- Strong Communication and Collaboration Skills
- Demonstrated Self-Driven Learning and Self-Development
- Background in Software Development is an Advantage
- Experience in Stakeholder Management
- Familiarity with Agile Software Methodologies is Useful
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