Client Service Representative

2 weeks ago

South Canberra, Australia Kieser Australia Full time

Job Title: Client Advisor

Job Summary:

Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.

Key Responsibilities:

  • Coordinate client appointments and manage a busy electronic clinic diary
  • Process client payments (EFT, Hi Caps, Medi Pass)
  • Promote Kieser's products and services
  • Conduct membership consults
  • Provide administrative support to the leadership and clinical team
  • Answer questions and resolve problems for clients and team members

Requirements:

  • Valid working rights in Australia
  • First Aid & CPR Certification
  • National Police Check
  • Desirable: Minimum 2-3 years relevant work experience, Finance/accounting work experience

Benefits:

  • Complimentary access to our strength and conditioning facility + concessional fees for family members
  • Comprehensive induction and ongoing professional development
  • Career pathways within Kieser
  • Wellbeing Program
  • Recharge Leave and Birthday Leave
  • An unbeatable team culture, fun working environment and social events
  • 12 weeks paid parental leave for primary carers

Diversity and Inclusion:

We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply. Only shortlisted candidates will be contacted.

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