Equipment Coordinator
1 month ago
Kennards Hire: A Family-Driven Business
We are a family-owned business with over 2,000 team members across Australia and New Zealand, providing equipment hire services to various industries. Our mission is to be the best hire company in the world by innovating sustainably and focusing on customer satisfaction.
About the Role
As an Equipment Coordinator at Kennards Hire, you will be the critical link between our branches, customers, and projects. You will be responsible for ensuring our equipment is ready for hire, providing expert advice to customers, and demonstrating equipment usage. This role requires strong customer service skills, physical fitness, and the ability to work well in a team.
Key Responsibilities
- Customer Service: Be the primary contact for customers in the yard and branch, offering expert advice on equipment solutions and resolving any issues promptly.
- Demonstrations: Show customers how to safely operate equipment, ensuring they feel prepared and confident.
- Equipment Readiness: Coordinate with the workshop to have equipment serviced and ready for hire, performing minor repairs as needed.
- Deliveries and Pickups: Safely load, transport, and unload equipment for delivery and pickup, following all safety guidelines.
- Inspections: Conduct check-in and check-out inspections, noting any issues or required service actions.
- Maintenance: Maintain a clean and organized yard and branch, performing basic maintenance to uphold equipment quality.
- Teamwork: Collaborate with branch and workshop teams to ensure smooth operations and excellent customer experiences.
What We Offer
- A $75,000 salary base, plus superannuation and profit share.
- Ongoing training and development opportunities to build your career with us.
- A range of employee benefits and rewards, including discounts on equipment hire, annual awards nights, and team social events.
- The opportunity to work in a dynamic and fast-paced environment with a talented team.
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