Strategic Process Transformation Lead

17 hours ago


Sydney, New South Wales, Australia Australian Payments Plus Full time

Australian Payments Plus is seeking an experienced Strategic Process Transformation Lead to join their team in a 24-month contract role.

The Business Process Maturity Program is a strategic initiative aimed at mapping, optimising, and embedding essential processes across the organisation. This includes addressing current gaps in resource deployment, process effectiveness, and compliance standards.

In this key role, you will lead the enterprise-wide business maturity program, encompassing end-to-end program management, strategic process improvement implementation, stakeholder management, change management, and risk and issue management.

To be successful in this position, you will require:

  • At least 10 years of experience in leading large-scale business transformation initiatives with a strong focus on process optimisation and embedding changes into BAU.
  • Deep knowledge and hands-on experience with process efficiency frameworks such as Six Sigma, Lean, or other business process improvement methodologies.
  • Experience in implementing process ownership capabilities across BAU teams, including setting KPIs, measuring and monitoring processes, identifying improvements, and managing governance.
  • Experience working in the payments or financial services sector with an understanding of associated regulatory requirements to ensure process improvements comply with both current and upcoming regulations.
  • Proven ability to drive prioritisation of long-term program execution amid a high-change landscape, manage complex stakeholder dynamics, and foster alignment across the organisation.

The estimated salary for this role is $150,000 - $180,000 per annum, depending on experience. If you are a motivated professional looking to drive process transformation and make a meaningful impact in the payments industry, we encourage you to apply.



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