Strategic Transformation Professional

3 days ago


Sydney, New South Wales, Australia Tyro Payments Limited Full time
About Us

Tyro Payments Limited is a leading fintech company that has revolutionized the payments industry with its innovative solutions. Our team of experts is passionate about delivering exceptional customer experiences and driving business growth.

Job Title: Strategic Transformation Professional

Estimated Salary: $120,000 - $150,000 per annum.

Job Description

We are seeking an experienced Strategic Transformation Professional to join our Growth Operations team. As a key member of our team, you will play a crucial role in driving impactful change across strategic, operational, and growth projects.

Your primary responsibility will be to lead the charge in helping our customers, partners, and frontline teams smoothly transition to new processes, systems, and technologies. This involves collaborating with team leads and stakeholders to gather project requirements, mapping current and future processes, and updating project briefs.

You will also be responsible for building strong relationships and communicating the benefits of change to various stakeholders. Your excellent communication and presentation skills will enable you to develop clear communication materials (emails, presentations, timelines) to keep stakeholders informed.

In addition, you will conduct change impact assessments with project teams, create change management plans, and contribute to go/no-go decisions by evaluating readiness for change. You will drive elements of change programs, lead workshops, and support user acceptance testing, while managing communication plans and maintaining up-to-date project documentation.

Requirements

To succeed in this role, you will need:

  • Proven experience in change management, especially in dynamic environments with customer service or sales teams.
  • Strong influencing, communication, and presentation skills to engage stakeholders and guide teams through change.
  • Analytical mindset with the ability to assess change impacts, anticipate risks, and develop mitigation strategies.
  • Proactive, adaptable, and able to thrive in ambiguous environments while prioritising competing demands.
  • Ability to prioritise competing demands and balance the needs of our staff, our customers and our business.
Benefits

We offer a hybrid working policy, learning and career development opportunities, 16 weeks paid primary carers leave, 12 weeks paid secondary carers leave, annual team-based volunteer day, weekly team social events, snacks, craft beer, wine, non-alcoholic beverages, ping pong, video games, Taco Tuesdays, mental health and wellness initiatives, and personal finance initiatives.



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