Strategic Process Lead for Intelligent Transformation
2 days ago
We are seeking a highly skilled Strategic Process Lead to join our team and drive intelligent transformation across the organisation.
As a key member of our process capability and intelligence function, you will develop and execute strategic vision to unlock value for our customers. Your expertise in process intelligence, data analytics, lean process redesign, and change delivery will be instrumental in conducting thorough process intelligence studies, identifying opportunities for improvement, and leading change management efforts.
Your Key Responsibilities- Develop and execute the strategic vision for process capability and intelligence function across the organisation
- Conduct thorough process intelligence studies to identify process issues, rework, poor customer/colleague experiences, and automation opportunities
- Define NAB process intelligence needs and procure best-in-breed process intelligence platform capabilities
- Lead change management efforts to ensure successful adoption of process intelligence initiatives
- Establish strong relationships with key stakeholders to foster collaboration and buy-in
- Develop and implement metrics and KPIs to measure the success of process intelligence initiatives
- Seasoned professional with extensive experience in banking and financial services
- Proven track record of leading successful process intelligence or tech system capability projects
- Strong analytical skills with the ability to interpret complex data and identify trends
- Able to solve complex enterprise problems and create pragmatic solutions
- Strong leadership skills and champion of our Who We Are behaviours
NAB is committed to fostering an inclusive workplace where everyone feels valued and appreciated for being their authentic selves. Our diverse and inclusive culture enables us to attract, retain, and develop talented individuals who share our values.
Salary and BenefitsThis role offers a competitive salary range of AUD $150,000 - $180,000 per annum, depending on experience. In addition, you will receive a range of benefits, including access to employee discounts, flexible working arrangements, and opportunities for career development and growth.
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