Business Relationship Manager

17 hours ago

Newcastle, New South Wales, Australia beBeeServiceProvider Full time $150,000 - $180,000
Job Opportunity

We are seeking a seasoned Provider Services Manager to join our team.

The role of the Provider Services Manager is to act as a trusted commercial business partner enabling us to achieve and sustain the most value, quality, and performance through managing third-party service providers.

  • Responsibilities include:
  • Managing the performance of Third Party Service Providers, including monitoring, evaluating and managing the services and outcomes delivered by a Third Party Service Provider
  • Analysing spend data and working with cross-functional teams and stakeholders to identify requirements and opportunities for further cost savings and business/supply chain optimisation
  • Facilitating forums with Third Party Service Providers and us to discuss performance and collaborate on industry challenges
  • Implementing best practice Supplier relationship and performance management to ensure required service levels are met and new innovations are being sought
  • Preparing informative reports (compliance and performance) to keep the business informed about the Third Party Service Provider performance
  • Developing and maintaining strong relationships with internal and external stakeholders, including regulators, service providers and employers

You will have extensive knowledge of procurement and category management best practice, including procurement strategies, sourcing, negotiation, contract management, supplier management, cost control and business case development and presentation.

Key attributes that will see you succeed in this role include:

  • Experience in management of a panel of Third Party Service Providers
  • Ability to develop and deliver strategic vision
  • Experience working within the workers compensation or personal injury claims environment, with strong commercial acumen and ability to assess commercial drivers and key information for decision making
  • Experience in the interrogation of data to establish spend baseline
  • Good experience working on contract management, managing external suppliers and service level measurement and review
Benefits
  • 'Hybrid Working'
  • Our 'At My Best' wellbeing program
  • 12 weeks' gender-equal flexible leave for all new parents
  • The ability to maximise retirement savings through voluntary super contributions and company matching
  • Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
  • Discounts on insurance products, car hire, hotels, goods and services

We value our employees' experience with us and are proud to have been recognised for several awards.

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