Medical Imaging Coordinator
4 weeks ago
About Jones Radiology
Jones Radiology is a doctor-owned and operated practice that offers high-quality diagnostic and interventional radiology services throughout South Australia and Alice Springs. Our team is patient-focused, and we pride ourselves on our values-driven service.
About the Role
We are seeking a people-focused and customer-centric individual to play a fundamental role in upholding Jones Radiology's brand promise and delivering an outstanding patient and referrer experience.
This is a permanent full-time role based at our Port Augusta Hospital clinic. The successful candidate will work Mondays to Fridays between the core hours of 8.00am and 5.30pm.
Your Key Responsibilities
- Welcome patients with warmth and professionalism.
- Assist with patient billing and other in-clinic duties.
- Schedule medical imaging appointments with care and efficiency.
- Provide exceptional customer service and minimise patient effort.
- Cultivate strong relationships with patients, referrers, and colleagues.
What We're Looking For
- Strong customer service skills and a passion for helping others.
- Previous experience in customer service is preferred but not essential.
- Proficiency in computer systems and multitasking.
- Initiative, willingness to learn, and excellent communication skills.
- Ability to work both independently and collaboratively.
- Attention to detail and a positive attitude towards challenges.
What We Offer
- Competitive remuneration package with flexible work options.
- Generous parental leave provisions and phased return-to-work options.
- Opportunities for career advancement and ongoing professional development.
- Access to wellness programs, fitness facilities, and confidential counselling services.
- Vibrant work environments with individualized team cultures and social events.
- Practice-wide events including an Annual Dinner, Family Picnic, Staff Conference, and holiday celebrations.
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