Medical Imaging Coordinator

4 weeks ago


Port Augusta, South Australia Jones Radiology Full time

About Jones Radiology

Jones Radiology is a doctor-owned and operated practice that offers high-quality diagnostic and interventional radiology services throughout South Australia and Alice Springs. Our team is patient-focused, and we pride ourselves on our values-driven service.

About the Role

We are seeking a people-focused and customer-centric individual to play a fundamental role in upholding Jones Radiology's brand promise and delivering an outstanding patient and referrer experience.

This is a permanent full-time role based at our Port Augusta Hospital clinic. The successful candidate will work Mondays to Fridays between the core hours of 8.00am and 5.30pm.

Your Key Responsibilities

  • Welcome patients with warmth and professionalism.
  • Assist with patient billing and other in-clinic duties.
  • Schedule medical imaging appointments with care and efficiency.
  • Provide exceptional customer service and minimise patient effort.
  • Cultivate strong relationships with patients, referrers, and colleagues.

What We're Looking For

  • Strong customer service skills and a passion for helping others.
  • Previous experience in customer service is preferred but not essential.
  • Proficiency in computer systems and multitasking.
  • Initiative, willingness to learn, and excellent communication skills.
  • Ability to work both independently and collaboratively.
  • Attention to detail and a positive attitude towards challenges.

What We Offer

  • Competitive remuneration package with flexible work options.
  • Generous parental leave provisions and phased return-to-work options.
  • Opportunities for career advancement and ongoing professional development.
  • Access to wellness programs, fitness facilities, and confidential counselling services.
  • Vibrant work environments with individualized team cultures and social events.
  • Practice-wide events including an Annual Dinner, Family Picnic, Staff Conference, and holiday celebrations.


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