Hospitality Experience Ambassador

7 hours ago


Port Douglas, Queensland, Australia Travel + Leisure Co Full time

We are seeking a passionate and customer-focused Hospitality Experience Ambassador to join our team at Travel + Leisure Co.

Company Overview

At Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. With a portfolio of 245 vacation club resort locations across the globe, we offer a unique opportunity to be part of a dynamic and innovative company that puts the world on vacation.

Salary and Benefits

The successful candidate can expect an estimated annual salary of $55,000 - $65,000, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including professional development funding, discounted hotel stays, and great career development opportunities.

Job Description

As a Hospitality Experience Ambassador, you will play a key role in delivering exceptional customer experiences across our resorts. Your primary responsibilities will include:

  • Greeting and registering of owners and guests
  • Providing information on local area attractions
  • Completion of all department-related paperwork
  • Using all communication equipment, including telephones, facsimiles, and computers
Required Skills and Qualifications

To succeed in this role, you will need:

  • Previous experience within a similar hotel position
  • A genuine passion for customer service and the local area
  • Excellent communication and interpersonal skills
  • Enthusiastic, self-motivated, and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
Benefits

In addition to a competitive salary, we offer a range of benefits, including:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Great career development opportunities
Location

This role is based in Port Douglas, Queensland, Australia. You will be working in a fast-paced and dynamic environment, with opportunities to develop your skills and advance your career within our global team.



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