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Reseller Operations Specialist

1 month ago


Sydney, New South Wales, Australia Apple Full time
Job Description

Analyze and drive sales growth by analyzing demand and purchase order data with customers to optimize inventory and channel directions. Develop supply and demand forecasts for key products, reviewing supply/sell-in forecasts to ensure sufficient orders and credits. Ensure timely communication of supply visibility plans to partners.

Key Responsibilities:
  • Develop and maintain knowledge of Resellers' performance requirements, product lines, and service offerings.
  • Serve as the primary point of contact for operational issues and solutions for accounts.
  • Collaborate with functional authorities to understand account business problems and processes, driving solutions and process improvements.
  • Maintain active communication with internal customers/partners on Apple order status and products.
Requirements

To succeed in this role, you must possess strong analytical skills, excellent communication abilities, and a deep understanding of Apple systems and processes impacting the CSR value chain. Experience in handling RMA/DOA issues is also essential.

Benefits and Salary:

We offer an estimated salary range of $80,000 - $110,000 per year, depending on location and experience. Our comprehensive benefits package includes health insurance, retirement plans, and opportunities for professional growth.