Senior Network Operations Specialist

4 weeks ago


Sydney, New South Wales, Australia NICE Full time

NICE is seeking a seasoned professional to fill the role of Senior Network Operations Specialist. As a key member of our technical operations team, you will play a critical role in ensuring the availability and performance of our CXone products.

About the Job

This is an excellent opportunity to join a rapidly growing company in AU, working on cutting-edge projects and technologies. Our team is passionate about delivering exceptional results and exceeding expectations.

Key Responsibilities:
  • Maximize service availability and performance for all CXone products.
  • Collaborate with internal teams, including Technical Support, R&D, and Product.
  • Serve as a primary point of contact for network and platform-related issues.
Qualifications:
  • Computer Science or IT degree; or relevant work experience.
  • Minimum 5 years of experience in technical or support roles, specifically in telecommunications, data networks, or application servers.
  • In-depth knowledge of network topologies, Windows server-client environments, and SIP-focused telecom environments.
Compensation: Estimated $120,000 - $150,000 per year

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