Food and Beverage Service Associate

3 weeks ago

Sydney Olympic Park, New South Wales, Australia Novotel Full time
Job Opportunity at Novotel

We are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Attendant at our prestigious Novotel hotel.

About the Role:

This is an exciting opportunity to work in a fast-paced environment, providing exceptional guest experiences and delivering outstanding service in our restaurant, café, and in-room dining areas.

Key Responsibilities:

  • Deliver exceptional customer service, ensuring guests feel welcome and valued
  • Efficiently take orders and serve food and beverages, maintaining a high level of presentation and quality
  • Assist guests with questions and menu recommendations, providing a personalized experience
  • Work collaboratively with the team to ensure smooth service periods and high levels of customer satisfaction

Requirements:

  • Previous experience in a similar role, with hotel experience an advantage
  • Knowledge of beverages, including barista coffee, cocktails, and wines, to maximize average spend
  • Ability to work in a fast-paced environment, with attention to detail and a focus on delivering exceptional service
  • Interest in making genuine connections with guests and colleagues
  • Availability to work varied shifts, including early mornings, late evenings, weekends, and public holidays
  • Current Responsible Service of Alcohol and Food Handling, or willingness to obtain
  • Must have working rights in Australia

What We Offer:

As a Food and Beverage Attendant at Novotel, you will receive fully laundered uniforms, fantastic career and development opportunities, access to Accor Academy and Typsy training platforms, wellness benefits, hotel discounts, and worldwide benefits.

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