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Food and Beverage Service Associate

2 months ago

Sydney Olympic Park, New South Wales, Australia Novotel Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Service Associate at Novotel. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and providing top-notch service in our restaurant, café, and in-room dining areas.

Key Responsibilities

  • Guest Service
    • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
    • Respond to guest inquiries and provide menu recommendations to enhance their dining experience.
  • Food and Beverage Service
    • Efficiently take orders and serve food and beverages in a timely and accurate manner.
    • Maintain the presentation of the restaurant and ensure a clean and safe environment for guests.
  • Team Collaboration
    • Work collaboratively with the team to ensure smooth running of the service period.
    • Communicate effectively with colleagues to ensure seamless service delivery.
  • Qualifications and Requirements
    • Previous experience in a similar role, with hotel experience an advantage.
    • Knowledge of beverages, including barista coffee, cocktails, and wines, to maximize average spend.
    • Ability to work in a fast-paced environment with attention to detail.
    • Interest in making genuine connections with guests and colleagues.
    • Availability to work varied shifts, including early morning, late evenings, weekends, and public holidays, with a minimum of three shifts per week.
    • Current Responsible Service of Alcohol and Food Handling, or willingness to obtain.
    • Must have working rights in Australia.

What We Offer

As a Food and Beverage Service Associate at Novotel, you will receive:

  • Fully laundered uniforms.
  • Fantastic career and development opportunities.
  • Access to Accor Academy and Typsy training platforms.
  • Wellness benefits.
  • Hotel discounts.
  • Worldwide benefits.