Global E-Commerce Director

6 days ago

Sydney, New South Wales, Australia PARTALE Full time
About the Role

We are seeking a highly skilled Global E-Commerce Director to oversee our company's global online sales and digital presence. This role involves managing external technology partners, coordinating with operations and customer support teams, and driving continuous improvement through strategic planning.

Key Responsibilities
  • Manage the digital platform administration and collaborate with the global marketing team on digital campaigns, promotions, and sales.
  • Achieve measurable growth and online sales targets by partnering with the Sales team to deliver an exceptional digital B2B experience.
  • Develop and implement annual and long-term e-commerce strategies to drive global growth and align with company objectives.
  • Conduct market research and competitor analysis to identify trends, opportunities, and competitive strategies.
  • Identify process improvement opportunities and implement changes to optimize efficiency.
  • Enhance the digital customer experience by improving customer service, enabling self-service, and uncovering additional revenue opportunities.
  • Manage the budget for online operations and collaborate closely with Operations to ensure accurate inventory, pricing, catalogue data, and timely order fulfillment.
About You

We seek a proactive self-starter with excellent project management skills, experience in business partnering, a knack for execution, and a fresh perspective on digital trends. Ideally, you will have:

  • Proficiency with a range of digital SaaS solutions across commerce, CMS, analytics tools, marketing platforms, CRM systems, inventory management, payment gateways, SEO tools, and customer support systems.
  • Applicable experience working in both the Australian and US markets in similar positions.
  • Strong project management and road-mapping capabilities.
  • The ability to manage and hold to account external partners and third-party vendors.
  • A proven track record of executing e-commerce and online strategies and achieving measurable results.
  • Accountability and reliability by consistently meeting deadlines, managing tasks with accuracy, and taking ownership of project outcomes.
  • Proactivity and initiative to identify and solve problems.
  • Digital native perspective and up-to-date knowledge of the latest digital trends and technologies.
  • Strong leadership qualities and enthusiasm for driving e-commerce success.
What We Offer

We offer a competitive salary, estimated to be around $120,000 - $180,000 per annum, based on location and experience. Our ideal candidate will be rewarded with a dynamic work environment, opportunities for professional growth, and a chance to make a meaningful impact on our company's global online sales and digital presence.

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