E-commerce Trading Director

3 days ago

Sydney, New South Wales, Australia White Fox Boutique Full time

White Fox Boutique is a leading e-commerce fashion retailer with ambitious growth plans. We are seeking a seasoned professional to drive our trading sites to the next level as our Head of E-commerce Trading.

Key Responsibilities

  • Lead the e-commerce and digital teams to achieve business objectives.
  • Develop and deliver the annual trading calendar in collaboration with our Buying, Product, and Merchandise teams.
  • Own and improve all site metrics, driving initiatives through pricing, promotions, and new trading opportunities.
  • Enhance user journeys for optimal customer experience across multiple regions.
  • Manage the development roadmap based on company projections and needs.
  • Provide metrics and insights to the wider team during weekly trade meetings.
  • Apply technical knowledge of e-commerce front-end and back-end, with exceptional problem-solving skills during technical issues.
  • Execute the activity plan across desktop, tablet, and mobile devices to gain maximum visitor attention and drive sales and margin.
  • Monitor performance using web analytics tools and make recommendations for change.
  • Merchandise products to maximise sales and cross-sell/up-sell, ensuring site aesthetics align with brand guidelines.
  • Manage onsite content and ensure sites adhere to SEO best practices.
  • Review onsite search behaviour to understand keyword queries and manipulate products within search pages to drive conversion.
  • Develop a testing roadmap and user testing for UX/CRO, monitoring AB tests and analysing results.
  • Ensure user experience is optimum at all times, working with external and internal resources.
  • Develop and drive the ecommerce strategy, ensuring best practice to increase customer engagement and conversion.

Requirements

  • Strong people management experience, including growing and developing talent.
  • Experience in managing large global ecommerce platforms, with proven sales growth results.
  • Experience using Shopify Plus platform.
  • Experience with leading merchandising tools.
  • HTML, CSS, and basic coding technical skills.
  • Knowledge of SEO, website optimisation, data mining, and security.
  • Knowledge of buying, merchandising, and range planning processes.
  • Strong planning, project management, and organisational skills.

Benefits

  • Stunning office based in Rosebery.
  • Onsite gym and regular onsite Pilates.
  • Ongoing training and development opportunities.
  • Fun and collaborative culture.

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