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Local Government Administration Officer

2 months ago


City of Merribek, Australia Charterhouse Recruitment (Australia) Full time
About the Role

We are seeking an experienced Administration Officer to join our team at Charterhouse Recruitment (Australia) in a Local Government Authority based in the northern suburbs. This is a 6-month contract opportunity that requires a strong understanding of legislation and previous Local Government experience.

Key Responsibilities
  • Process and assess infringement appeals in a timely manner, ensuring compliance with legislation and Council guidelines.
  • Provide high-quality written responses to appeals, demonstrating a strong understanding of legislation and Council policies.
  • Deliver exceptional customer service to internal and external stakeholders, including responding to customer service requests and resolving issues in a professional and timely manner.
  • Accurately record customer service requests through the Council's authority system, maintaining accurate and up-to-date records.
  • Support the administration team with ad-hoc duties as requested, demonstrating flexibility and a willingness to assist with various tasks.
Requirements
  • Previous Local Government experience is highly regarded, with a strong understanding of legislation and Council policies.
  • Demonstrated experience in previous administration roles, with a proven track record of providing high-quality customer service.
  • Intermediate knowledge of the MS Office suite, including Word, Excel, and Outlook.
  • Excellent written and analytical ability, with a strong attention to detail and ability to accurately record data.
  • Exceptional time management and interpersonal skills, with the ability to work in a fast-paced environment and maintain professional discretion.
About Charterhouse Recruitment (Australia)

Charterhouse Recruitment (Australia) is a leading recruitment agency specializing in Local Government and Community Services. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly skilled Administration Officer to join our team.