Client Relations Specialist

5 days ago


KalgoorlieBoulder, Australia GFG-Alliance Full time

We are seeking a dedicated Customer Service Officer to enhance our operations at GFG-Alliance. In this role, you will collaborate with our Sales and Operations teams to ensure a seamless customer experience. This position is ideal for individuals looking to transition into a new career or expand their existing customer service and sales skills.


Key Responsibilities:

• Addressing customer inquiries through various channels

• Handling cash transactions, quotes, and order processing

• Compiling and analyzing reports

• Identifying and maximizing sales opportunities

• Performing general administrative tasks

The ideal candidate will be a collaborative team member with a strong customer-centric approach, meticulous attention to detail, and the ability to thrive in a dynamic environment. We are looking for an enthusiastic and persistent individual capable of delivering exceptional customer solutions and service.


Required Qualifications:

• Proven experience in customer service or sales administration

• Strong interpersonal skills with the ability to build rapport

• Proficiency in Microsoft Office; experience with SAP systems is a plus

• Background in estimating and drafting within a related industry is advantageous

At GFG-Alliance , we are driven by a vision of creating a stronger, safer, and more sustainable world. We are committed to innovation and collaboration, transforming ideas into reality and shaping the infrastructure that supports our communities. We offer diverse career paths for individuals who share our passion and ambition, from entry-level positions to seasoned professionals. We invite you to explore the opportunities available as we grow together.


We are a 3 Circle Back Initiative Employer - we commit to respond to every applicant.



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