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Client Relations Specialist

2 months ago

KalgoorlieBoulder, Australia GFG-Alliance Full time

We are seeking a dedicated Customer Service Officer to enhance our customer interactions and support our operational efforts. In this role, you will collaborate closely with various teams to ensure that our clients receive exceptional service and support throughout their experience with GFG-Alliance.


Key Responsibilities:

• Addressing customer inquiries through various channels

• Handling cash transactions, quotes, and order processing

• Compiling and analyzing reports

• Identifying and maximizing sales opportunities

• Performing general administrative tasks

The ideal candidate will possess a strong customer-centric mindset, keen attention to detail, and the ability to thrive in a dynamic work environment. You should be a proactive and resilient individual capable of delivering effective customer solutions and outstanding service.


Qualifications:

• Background in customer service or sales administration

• Strong interpersonal skills with the ability to build rapport

• Proficiency in Microsoft Office and familiarity with SAP systems is advantageous

• Experience in estimating and drafting within a related industry is also beneficial

At GFG-Alliance , we are driven by the vision of creating a stronger, safer, and more sustainable future. We are committed to innovation and collaboration, turning ideas into reality and shaping the infrastructure that supports our communities.

We offer diverse career paths for individuals who share our enthusiasm and ambition. From entry-level positions to seasoned professionals, we are dedicated to providing rewarding career opportunities and fostering growth as our organization evolves. We look forward to welcoming you on this journey.


We are a 3 Circle Back Initiative Employer - we commit to respond to every applicant.