Technical Service Engineer L3

1 month ago

Sydney, New South Wales, Australia KBR Inc. Full time

About the Role:

KBR is seeking a highly skilled Technical Service Engineer to join our team. As a key member of our Level 3 team, you will provide technical expertise to clients across various environments and provide L3 Wintel incident management within their ITSM toolset.

Key Responsibilities:

  • Provide L3 Technical Support and administration via clients ITSM toolset within the Service health indicator (SHI) timeframe
  • Third Party Vendor Engagement
  • Participate in client projects when required
  • Develop and Update standard Operating Procedures (SOPs)
  • Develop and update Detailed level design
  • Participate in out of hours activities as required

Requirements:

  • Demonstrated knowledge & Experience in Microsoft Server 2016/2019 products and integrated technologies
  • Demonstrated knowledge and Experience in Active Directory & Identify Management Services
  • Demonstrated Knowledge & experience in Red Hat Linux
  • Demonstrated Knowledge & Experience in Vmware Vsphere 7
  • Demonstrated Knowledge in Microsoft SQL Server 2019
  • Demonstrated Knowledge and Experience in Citrix Studios & Director
  • Proficiency in advanced scripting
  • ITIL V3/V4 certification
  • NV2 security clearance is required

Benefits of KBR:

  • A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
  • Flexible working conditions
  • Competitive salary (including annual reviews)
  • Paid Parental leave
  • Paid Reservist leave
  • Income protection
  • Corporate rewards
  • Salary packaging/Novated leasing
  • Discounted employee stock purchase plans
  • Flu shots, skin checks and private health insurance discounts
  • Career development: Online learning, mentorship and career pathways

About KBR:

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries. For 65 years, KBR and its heritage companies are proud to have delivered some of Australia's largest and most complex projects.

Why Join KBR:

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply. As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

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