Technical Service Engineer

2 months ago


Sydney, New South Wales, Australia KBR Full time

About the Role:

We are seeking a highly motivated Technical Service Engineer with Defence industry experience to join our team at KBR.

As a Technical Service Engineer, you will be part of a level 3 team of subject matter experts responsible for providing technical expertise to clients in various environments and providing L3 Wintel incident management within their ITSM toolset.

The key responsibilities of the role will include:

  • Providing L3 Technical Support and administration via clients ITSM toolset within the Service health indicator (SHI'S) timeframe
  • Third Party Vendor Engagement
  • Participating in client projects when required
  • Developing and updating standard Operating Procedures (SOP'S)
  • Developing and updating Detailed level design
  • Participating in out of hours activities as required

Requirements:

  • Demonstrated knowledge & Experience in Microsoft Server 2016/2019 products and integrated technologies
  • Demonstrated knowledge and Experience in Active Directory & Identify Management Services
  • Demonstrated Knowledge & experience in Red Hat Linux
  • Demonstrated Knowledge & Experience in Vmware Vsphere 7
  • Demonstrated Knowledge in Microsoft SQL Server 2019
  • Demonstrated Knowledge and Experience in Citrix Studios & Director
  • Proficiency in advanced scripting
  • ITIL V3/V4 certification
  • NV2 security clearance is required

Benefits of KBR:

  • A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
  • Flexible working conditions
  • Competitive salary (including annual reviews)
  • Paid Parental leave
  • Paid Reservist leave
  • Income protection
  • Corporate rewards
  • Salary packaging/Novated leasing
  • Discounted employee stock purchase plans
  • Flu shots, skin checks and private health insurance discounts
  • Career development: Online learning, mentorship and career pathways


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