Technical Support Engineer

3 days ago


Sydney, New South Wales, Australia Citi Full time
Job Overview

Citi is seeking a highly skilled Technical Support Engineer to join our Infrastructure Services team. This role will be responsible for providing top-notch support for market data infrastructures and systems, ensuring stability and optimal performance in the APAC region.

The successful candidate will have at least 6-10 years of experience working in a technology support capacity in the banking or finance sectors, with deep knowledge of LSEG trading platforms, RTDS/RMDS, and LSEG products. Strong communication, project management skills, and an understanding of banking and financial terms and instruments are essential.

Key Responsibilities
  • Provide daily support for market data infrastructures and systems, ensuring stability and optimal performance
  • Communicate effectively with Citi operations and technology partners on a regional or global basis
  • Work closely with service vendors during support issues and technology installations
  • Identify opportunities for process improvements and implement changes to enhance user experience
Requirements
  • 6-10 years of experience in a technology support capacity in the banking or finance sectors
  • Deep knowledge of LSEG trading platforms, RTDS/RMDS, and LSEG products
  • Strong communication, project management skills
  • Understanding of banking and financial terms and instruments
What We Offer

Citi offers a competitive salary of $120,000 per annum, along with excellent benefits and opportunities for career growth and development. If you are a motivated and experienced technical professional looking for a new challenge, please apply today



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