Low Complexity Claim Specialist
7 days ago
A key role in supporting customers during challenging times.
As a Claims Handler, you will manage low-complexity claims from start to finish, ensuring a smooth and timely resolution.
- Manage claims end-to-end: Oversee low-complexity claims from start to finish, ensuring a smooth and timely resolution.
- Confirm coverage & assess liability: Gather facts, apply relevant laws, and issue appropriate notices and correspondence for new and ongoing claims.
- Capture accurate data: Update claims information in line with best practices and compliance standards.
- Follow governance requirements: Ensure all claims activities meet policies, procedures, and relevant legislation.
- Communicate proactively: Provide regular updates and support to customers, ensuring they feel informed and cared for throughout their claim.
- Coordinate medical support: Organize medical examinations and investigations to help customers return to work.
You will contribute to related projects, follow established procedures, and seek guidance on complex matters to maintain high quality and consistency across the board.
This is a great opportunity to develop your skills, work in a supportive team, and make a real difference for our customers when they need it most.
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