High Value and Complex Claims Manager
21 hours ago
As a Senior Claims Specialist for High Value and Complex Claims, you will be responsible for managing a portfolio of claims that require strategic advice and timely commercial outcomes.
Key Responsibilities:- Lead complex liability and professional indemnity claims with significant impact
- Collaborate with legal teams, panel firms, and internal stakeholders to resolve high-value claims efficiently and fairly
This role is pivotal in ensuring the timely resolution of claims while supporting the technical development of the broader team. As a Senior Claims Specialist, you will have the opportunity to make a meaningful impact on the organization's success.
Requirements:- Tertiary qualifications in law, business, or insurance (mandatory)
- Industry qualifications such as Diploma in Financial Services (mandatory)
- 5–10 years' experience managing complex liability or professional indemnity claims
- Litigation experience, including briefing panel firms or direct involvement (mandatory)
- Strong analytical, negotiation, and decision-making skills
- Excellent communication and stakeholder engagement capabilities
- Experience mentoring and developing team members
- Sound knowledge of relevant legislation and claims systems
What We Offer:
- A range of flexible working options and leave arrangements
- Discounts and offers on retail products and services
- Opportunities for ongoing study support and career development programs
- Employee assistance programs and dedicated employee support
We are committed to creating an inclusive culture where everyone feels valued, connected, and empowered to thrive. If you require adjustments to participate equitably in our recruitment process or in the workplace, please contact us for a confidential conversation.
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