Retail Sales Associate with Customer Focus
2 weeks ago
We are Co-op, a company dedicated to making things fairer for our members and their communities.
Job SummaryWe are looking for a skilled Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing excellent customer service, working collaboratively with colleagues, and maintaining a safe and legal store environment.
Key Responsibilities- Customer Service
- Provide friendly and thoughtful service to customers, responding to queries and championing Co-op products and Membership.
- Work together with colleagues to solve problems for customers and members.
- Store Maintenance
- Maintain a safe and legal store environment, ensuring shelves are stocked and prices, dates, and temperatures are accurate.
- Product Knowledge
- Help introduce new products and services, sharing experiences with colleagues to enhance their knowledge.
- Community Involvement
- Support local community activities and events.
- A genuine care for the needs of customers and members.
- Great people skills, with the ability to build positive relationships with customers and colleagues.
- A positive approach to change and problem solving.
- The flexibility to work a range of different shifts.
- Competitive Salary: £20,000 - £25,000 per annum (dependent on location).
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands.
- A pension scheme with up to 10% employer contributions.
- Wagestream – a money management app giving you access to a percentage of your pay as you earn it.
- 31 days of holiday (including bank holidays, pro rata for part-time colleagues).
- Virtual healthcare services for you and your family.
- Cycle-to-work scheme.
We're committed to building diverse teams and creating inclusive workplaces. We welcome applications from everyone and offer reasonable adjustments to our recruitment process according to individual needs.
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