Retail Sales Associate with Customer Focus

2 weeks ago


Perth, Western Australia Co-op Full time
About Us

We are Co-op, a company dedicated to making things fairer for our members and their communities.

Job Summary

We are looking for a skilled Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing excellent customer service, working collaboratively with colleagues, and maintaining a safe and legal store environment.

Key Responsibilities
  • Customer Service
    • Provide friendly and thoughtful service to customers, responding to queries and championing Co-op products and Membership.
    • Work together with colleagues to solve problems for customers and members.
  • Store Maintenance
    • Maintain a safe and legal store environment, ensuring shelves are stocked and prices, dates, and temperatures are accurate.
  • Product Knowledge
    • Help introduce new products and services, sharing experiences with colleagues to enhance their knowledge.
  • Community Involvement
    • Support local community activities and events.
Requirements
  • A genuine care for the needs of customers and members.
  • Great people skills, with the ability to build positive relationships with customers and colleagues.
  • A positive approach to change and problem solving.
  • The flexibility to work a range of different shifts.
Benefits
  • Competitive Salary: £20,000 - £25,000 per annum (dependent on location).
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands.
  • A pension scheme with up to 10% employer contributions.
  • Wagestream – a money management app giving you access to a percentage of your pay as you earn it.
  • 31 days of holiday (including bank holidays, pro rata for part-time colleagues).
  • Virtual healthcare services for you and your family.
  • Cycle-to-work scheme.
Why Choose Co-op?

We're committed to building diverse teams and creating inclusive workplaces. We welcome applications from everyone and offer reasonable adjustments to our recruitment process according to individual needs.



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