Customer Service Technician

3 weeks ago


Perth, Western Australia NBN Co Full time

About the Role

NBN Co is seeking a skilled and motivated Customer Field Technician to join our team in Perth. As a key member of our field operations team, you will play a vital role in delivering exceptional customer service and ensuring the successful installation, repair, and maintenance of NBN products and services.

Key Responsibilities

  • Installation of cabling, including jointing, jumpering, and splicing
  • Customer premises installation of NBN Customer Premises Equipment (CPE)
  • Fault diagnosis and repair of NBN cabling networks and NBN CPE
  • Working in a flexible environment, with a focus on delivering exceptional customer service

About You

We are looking for a candidate with a strong background in telecommunications or a related field, and excellent customer service skills. You will be self-managed, motivated, and able to work independently in a customer's premises. A current and clean driver's license is also required.

What We Offer

NBN Co offers a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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