Customer Service Specialist

2 weeks ago


Canberra, ACT, Australia BRAS N THINGS Full time

About Bras N Things

We're Australia's favourite playground for lingerie lovers, with 200+ stores across Australia, New Zealand, South Africa, the US, and growing. We're more than just a brand – we're a community.

As part of Hanes Brands Australasia, home to some of Australia's most iconic apparel and lifestyle brands, including Bonds, Champion, and Sheridan, we pride ourselves on a supportive and inclusive culture, as well as our commitment to creating good impact on our community and planet.

About the Role

We are seeking an enthusiastic Casual Team Member to join our team at our Bras N Things Woden store. This is a casual position requiring flexibility to work day/nights and weekends across a Mon-Sunday roster.

Key Responsibilities

  • An absolute passion for retail & customer service, creating memorable and empowering experiences for customers.
  • The ability to use your initiative and answer questions confidently.
  • Clear and upbeat communication skills that showcase your smile.
  • Flexibility to help out during the week, evenings, and weekends.

Benefits

  • Receive up to 50% discount off Hanes Brands, including Sheridan, Bonds, Bras N Things & Champion, and exclusive 30% discounts for your family & friends.
  • Take care of physical and mental health with free skin checks, discounted health insurance cover, and Employee Assistance Program (EAP) + access to our Health & Well-being app with perks like gym, fitness, and nutrition discounts.
  • Our staff referral program rewards you for helping us place our retail management and support centre roles, with a cash bonus.
  • Study Assistance to further your education in your current role/career with Hanes.

Salary Estimate

A competitive salary of $70,000 - $80,000 per annum, based on experience and location.

Diversity & Inclusion

We believe everyone should have equal access to opportunities – including education, healthcare, and employment. Talk to us about how we can provide support for employees with disability, illness, or injury.



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