Customer Support Specialist

1 week ago


Canberra, ACT, Australia ignite Full time

We are seeking a highly skilled Customer Support Specialist to join our team at Ignite in Canberra. This is an exciting opportunity to work with a government client, providing top-notch support services.

As a Customer Support Specialist, you will be responsible for delivering exceptional customer service to end-users, handling incidents and requests in a timely and efficient manner. You will work closely with the client's teams to resolve issues, provide training, and contribute to knowledge base development.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively manage multiple tasks and priorities. They will also possess strong problem-solving skills, attention to detail, and a commitment to ongoing learning and self-development.

We offer a competitive salary of around $65,000 - $75,000 per annum, depending on experience, and the opportunity to work with a dynamic team in a fast-paced environment.



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