Senior Customer Experience Specialist

6 days ago


Canberra, ACT, Australia Coles Full time

About Coles Supermarkets

Coles Supermarkets is a leading retailer in Australia, operating over 800 stores across the country. Our team of diverse individuals work together to deliver exceptional customer experiences.

Job Description: Senior Customer Experience Specialist

We are seeking an experienced Senior Customer Experience Specialist to join our team. As a Personal Shopper, you will be responsible for selecting and packing quality products for our customers' weekly shop, ensuring they receive the best possible experience.

About You

  • An eye for detail and a commitment to providing excellent customer service
  • Able to work with enthusiasm, energy, and pace, with moderate lifting and reaching required
  • Flexible availability to work across store trading days, including early mornings, evenings, and weekends

Compensation and Benefits: $25 - $30 per hour (estimated), plus additional benefits such as flexible work arrangements, parental leave entitlements, and career development opportunities.

About Working at Coles

We pride ourselves on creating a workplace that values diversity, equity, and inclusion. We welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. If you require adjustments to our recruitment process, please contact us.



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