Customer Service Fashion Specialist
3 days ago
Rivers, a leading fashion retailer in Australia and New Zealand, is seeking a highly motivated Customer Service Fashion Specialist to join their team. The ideal candidate will have a passion for delivering exceptional customer experiences and a flair for sales.
About Rivers:
With over 1,400 stores across the region, Rivers has been a household name since 1863. We pride ourselves on offering great quality, value, and style at affordable prices, making us a favorite among customers. Our portfolio includes nine successful apparel brands, providing endless opportunities for growth and career development.
The Role:
This part-time position offers a unique chance to work with our talented team, driving the success of our store. As a Customer Service Fashion Specialist, you will be an integral part of our sales floor, assisting customers, processing transactions, and maintaining a visually appealing store environment.
Your Key Responsibilities:
- Provide exceptional customer service, ensuring a positive shopping experience for every customer
- Process transactions accurately and efficiently, maintaining high levels of customer satisfaction
- Assist in visual merchandising, maintaining a clean and organized store environment that reflects our brand's image
About You:
We are looking for someone who loves working with people, is a confident communicator, and thrives in a fast-paced retail environment. You should be accountable, a positive force, and a team player who takes pride in delivering exceptional results.
Benefits and Opportunities:
- 60% Team Member discounts plus other benefits
- Loads of store rewards and competitions
- First Piece on Us - One piece of free product as a welcome gift
- Opportunity to join our Mosaic Academy training program and complete courses in Retail Operations or Retail Leadership
- The chance to work across multiple brands, progressing your career
A Message from Rivers:
We are committed to helping our customers express their love of life, embracing every occasion as a special moment worth feeling fabulous for. Join our team and become a part of our mission to deliver exceptional customer experiences and drive the success of our store.
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