Customer Service Fashion Specialist

3 days ago


Canberra, ACT, Australia Rivers Full time

Rivers, a leading fashion retailer in Australia and New Zealand, is seeking a highly motivated Customer Service Fashion Specialist to join their team. The ideal candidate will have a passion for delivering exceptional customer experiences and a flair for sales.

About Rivers:

With over 1,400 stores across the region, Rivers has been a household name since 1863. We pride ourselves on offering great quality, value, and style at affordable prices, making us a favorite among customers. Our portfolio includes nine successful apparel brands, providing endless opportunities for growth and career development.

The Role:

This part-time position offers a unique chance to work with our talented team, driving the success of our store. As a Customer Service Fashion Specialist, you will be an integral part of our sales floor, assisting customers, processing transactions, and maintaining a visually appealing store environment.

Your Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive shopping experience for every customer
  • Process transactions accurately and efficiently, maintaining high levels of customer satisfaction
  • Assist in visual merchandising, maintaining a clean and organized store environment that reflects our brand's image

About You:

We are looking for someone who loves working with people, is a confident communicator, and thrives in a fast-paced retail environment. You should be accountable, a positive force, and a team player who takes pride in delivering exceptional results.

Benefits and Opportunities:

  • 60% Team Member discounts plus other benefits
  • Loads of store rewards and competitions
  • First Piece on Us - One piece of free product as a welcome gift
  • Opportunity to join our Mosaic Academy training program and complete courses in Retail Operations or Retail Leadership
  • The chance to work across multiple brands, progressing your career

A Message from Rivers:

We are committed to helping our customers express their love of life, embracing every occasion as a special moment worth feeling fabulous for. Join our team and become a part of our mission to deliver exceptional customer experiences and drive the success of our store.



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