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Sales Support Specialist

2 months ago


Sydney, New South Wales, Australia The NRMA Full time
Job Overview

Role Responsibilities

We are seeking a skilled Sales Support Specialist who is dedicated to providing outstanding customer service to be part of our NRMA Marine division. Your role will involve engaging with customers in a vibrant and dynamic environment.

Availability for this position requires flexibility to work on a casual basis across a 7-day rotating schedule, with shifts available from 8am to 5pm.

Required Qualifications

Demonstrated experience in a sales-focused role, with a proven track record of identifying cross-selling and up-selling opportunities. Strong emphasis on personal presentation, excellent conversational skills, and a commitment to delivering a superior customer experience. Exceptional verbal and written communication abilities. Capable of active listening, showing patience with clients, and effectively resolving issues. High level of professionalism, maintaining confidentiality, and adhering to company policies and procedures. Proficient in operating telephone systems, computer applications, and other office technology. Ability to work independently while also being an effective team collaborator. Familiarity with marine products and knowledge of Sydney Harbour is advantageous.

Embracing Diversity

At NRMA, we value and celebrate diversity, fostering a respectful and inclusive workplace. We encourage participation from individuals of all backgrounds, including First Nations peoples, various genders, ages, ethnicities, sexual orientations, and abilities, recognizing that diverse perspectives enhance our connection to the communities we serve.

We take pride in our achievements towards building an inclusive and equitable workplace, including:

Recognition in the 2022 AFR Boss Best Places to Work List. Acknowledgment by Reconciliation Australia for our 'Stretch' Reconciliation Action Plan. Designation as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency. Certification as a Family Inclusive Workplace. Awarded the 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer.

If you are prepared to contribute to a high-performing team and make a meaningful impact, we look forward to your application.