Experience Coordinator

7 days ago

Proserpine, Australia beBeeReservation Full time $60,000 - $80,000
Reservations Consultant

This role involves working as the first point of contact for customers, assisting them with enquiries and helping them book their ideal experiences.

Key responsibilities include maintaining up-to-date knowledge of all products and services, accurately processing bookings and finalising transactions, providing exceptional customer service and resolving issues efficiently, and staying up-to-date with reservations policies and procedures.

The ideal candidate will have excellent communication skills, a strong guest service orientation, and be skilled at handling enquiries and bookings efficiently. They will thrive in a fast-paced environment and enjoy helping others plan their perfect experiences.

Key Skills and Qualifications:

  • Strong customer service and sales skills
  • Proficient with MS Office and confident in using technology and communication devices
  • Excellent written and spoken communication skills
  • Ability to multitask and manage competing priorities effectively
  • A high-energy, motivated team player who enjoys working collaboratively

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