Customer Experience Coordinator

1 week ago


Proserpine, Australia beBeeReservation Full time $50,000 - $70,000
Job Opportunity

We are seeking a dedicated and enthusiastic individual to support our business by delivering exceptional customer service and facilitating the booking of dream experiences for valued customers.

  • Maintain up-to-date knowledge of products, timetables, and promotions.
  • Manage bookings from various sources using Custom Linc with accuracy.

This is a permanent full-time position based at the Port of Airlie, reporting to the Customer Service & Sales Manager.

About Us

Cruise Whitsundays operates as the largest marine-based tour and transport provider in the Whitsundays, offering a range of tours and an inter-island resort connection service.

Our operations include 10 well-equipped vessels, plus a world-class sailing catamaran, and we offer unique experiences such as underwater accommodation and glamping services.

As part of the Journey Beyond group, we connect guests to unforgettable experiences through our offerings.

About Journey Beyond

Journey Beyond is a leading experiential tourism group operating 17 brands across Australia. We formed in 2016 and comprise iconic trains, premium small-group outback operators, eco-luxury lodges, aquatic adventures, and more.

Our team members share special places and shape lasting memories for our guests every day.



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