Airport Parking Branch Manager
4 weeks ago
Job Title: Airport Parking Branch Manager
Job Summary:
We are seeking a dynamic and driven Branch Manager to oversee the operations of a long-term and short-term car parking depot. As a Branch Manager, you will be responsible for managing various aspects of the depot, including team leadership, operations management, customer service, and financial management.
Key Responsibilities:
- Team Leadership: Rostering, managing a team of 40+, payroll, performance management, and recruitment
- Operations Management: Daily operations across 4 departments, fleet management, policy and procedure, property management, and license agreement management
- Customer Service and Marketing: Implement marketing strategies, utilize social media platforms effectively
- Financial Management: Payroll, financial reporting, including KPIs, budgets, and statistics analysis, business analysis, and budgeting
- Supplier and Third-Party Management: Maintain relationships with suppliers and third-party contacts to ensure smooth operations and negotiate terms
Requirements:
- Proven experience in a managerial role, preferably within the parking management or related industry
- Strong leadership and interpersonal skills
- Experience managing large teams of 30+
- Exceptional organizational and time-management skills
- Ability to handle the demands of a 24/7 on-call role
- Proficiency in financial management, including payroll, budgeting, and financial reporting
- Experience in policy and procedure implementation, business analysis, and performance management
- Excellent communication skills with the ability to interact effectively with customers, staff, and stakeholders
- Knowledge of marketing principles
- Experience in utilizing social media platforms for business promotion
- Familiarity with fleet management, property management, and license agreement management is preferred
- Relevant tertiary qualifications in business, management, or a related field will be advantageous
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