Chief Customer Outcomes Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeProductivity Full time $180,000 - $200,000
Drive Customer Success as a Product Manager">

We have been trusted to serve diverse communities since 1914 and grown into a leading retailer with over 115,000 team members and a portfolio of iconic brands.

About the Role

In this key position, you will be responsible for creating a comprehensive roadmap that delivers exceptional customer experiences and enhances business performance.

Your main objectives will include:

  • Establishing clear goals and success metrics for your teams using OKRs
  • Managing and prioritizing your backlog to achieve quarterly targets and commercial outcomes
  • Cultivating and supporting your teams in agile methodologies and continuous improvement practices
About You

To excel in this role, we seek someone with:

  • A proven track record of delivering measurable results for users and the business
  • Experience working across multiple teams and contributing to product management initiatives
  • Demonstrated knowledge of Agile methodology and experience building and maintaining team backlogs
  • Strong communication skills and ability to engage and collaborate with diverse stakeholders

Key Qualifications:

• Measurable results in user and business deliverables

• Experience in multi-team collaboration and product management

• Agile methodology expertise and backlog management

• Effective communication and stakeholder engagement

  • Optimising Customer Outcomes Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeAnalytical Full time $90,000 - $125,000

    Quality Assurance SpecialistThe role of a Quality Assurance Specialist involves collaborating closely with Associates to deliver timely and optimised customer outcomes for complex debt transactions.This involves being responsible for checking and releasing tasks completed as part of facility set up, maintenance and ongoing management of lending facilities in...

  • Chief Maritime

    2 weeks ago

    Melbourne, Victoria, Australia Australian Government Department Of Defence Full time

    **Introduction****Current Vacancies****Position 1 - Chief Maritime**The Chief Maritime is an enterprise leader in Defence, reporting directly to the Chief Defence Scientist. Chief Maritime has a key role in promoting and influencing the organisation, its people and the Division's research agenda, achieving outcomes in an interdisciplinary, complex and...

  • Senior Business Outcomes Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $100,000 - $110,000

    Job OverviewThe Senior Business Outcomes Specialist plays a pivotal role in driving client success, enabling them to maximize the benefits of the PropertyIQ solution. Key responsibilities include fostering strong relationships, providing expert guidance, coaching, and training.Maintaining high customer satisfaction levels and identifying new business...

  • Chief Growth Strategist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeLeadership Full time

    Chief Client Officer Job Opportunity">This is a rare opportunity for a transformative, client-centric leader to join the executive team and shape the future of a professional services firm. The Chief Client Officer will be instrumental in driving the national client strategy and business development agenda.">The Role">The Chief Client Officer is responsible...

  • Chief Customer Outcomes Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeSuccess Full time $80,000 - $120,000

    Customer Success RoleThe ideal candidate will be responsible for driving customer success frameworks in collaboration with a team of professionals.Key responsibilities include working with clients to understand their requirements, building a framework to gather the right information, and creating a smooth onboarding experience.Managing the overall onboarding...

  • Client Outcomes Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeClient Full time $90,000 - $110,000

    Job DescriptionLead Client Onboarding and SuccessAs a Client Outcomes Specialist, you will be responsible for guiding clients through the onboarding process, providing comprehensive training, and ensuring seamless system setup. Your primary role will involve serving as the main point of contact post-sale and collaborating with internal teams to guarantee...

  • Chief Financial Transaction Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeFinancial Full time $75,000 - $90,000

    Job DescriptionWe are seeking a Chief Financial Transaction Specialist to join our Finance Team. In this role, you will be responsible for accurately tracking purchase orders, processing invoices for payment, and undertaking creditor payments in a timely manner.Required Skills and QualificationsTo be successful in this role, you will need:A solid...

  • Chief Enterprise Software Implementation Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeImplementation Full time $148,319

    Job OpportunityWe are seeking a skilled Chief Enterprise Software Implementation Specialist to lead Human Capital Management (HCM) system implementations from initiation through to post-go-live.About The RoleOversee the end-to-end delivery of HCM implementation projects, ensuring seamless integration and maximum ROI.Develop and manage project plans, budgets,...

  • Chief Efficiency Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeEfficiency Full time $140,000 - $170,000

    Job Title: Chief Efficiency SpecialistThis multifaceted role extends beyond traditional process engineering, driving the success of our fully automated site by leveraging advanced data analytics to optimize system performance and efficiency. The successful candidate will lead and mentor a team, fostering a culture of continuous learning and...

  • Chief Procurement Strategist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeStrategic Full time

    Job OverviewA senior leadership position, reporting to the Chief Financial Officer, seeks a Strategic Procurement Leader to drive continuous improvements in procurement, strategic property management, and value delivery.Key Responsibilities:Lead a centre-led procurement team, foster strong relationships across the organisation, and drive a culture of...