Senior Business Outcomes Specialist
1 week ago
The Senior Business Outcomes Specialist plays a pivotal role in driving client success, enabling them to maximize the benefits of the PropertyIQ solution. Key responsibilities include fostering strong relationships, providing expert guidance, coaching, and training.
Maintaining high customer satisfaction levels and identifying new business opportunities are crucial. The specialist will work closely with external clients and internal stakeholders to ensure seamless planning and execution of client commitments.
Key Responsibilities:- Fostering strategic relationships with clients to achieve their business objectives.
- Delivering expert coaching, training, and advice to drive client success.
- Client retention and new business opportunity identification.
- Effective communication and stakeholder management.
- A deep understanding of strata business processes and software technology.
- Excellent communication and presentation skills.
- Prior experience with the PropertyIQ platform is advantageous but not essential.
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