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Customer Director, QLD

2 months ago

Brisbane, Queensland, Australia ALSTOM Gruppe Full time
Customer Director, QLD & NZ Opportunity

At ALSTOM, we're seeking a seasoned professional to lead our client relationships in QLD and NZ. As a Customer Director, you'll be responsible for driving business growth, nurturing key relationships, and ensuring customer satisfaction.

Your Key Responsibilities:

  1. Proactively anticipate customer needs and engage with stakeholders to deliver exceptional results
  2. Develop and execute business strategies to promote and sell ALSTOM's products and services
  3. Guide the sales and tendering teams, and lead critical business opportunity and tender review meetings
  4. Influence customer decision-making processes and engage key stakeholders to drive results
  5. Operate as the primary customer contact, championing a customer-centric culture and consistently measuring satisfaction
  6. Utilise data analytics to inform decision-making and achieve key outcomes supporting services maintenance and expanding ALSTOM's product lines in QLD and NZ

About You:

  1. Degree in Engineering or Business related field
  2. Strong network within the Australian railway industry, including links with customer organisations
  3. Demonstrable experience of building company strategy and executing it to deliver business growth
  4. Excellent communication skills with the ability to communicate at all levels and manage messaging appropriate to the audience
  5. High proficiency in ALSTOM's products and services
  6. You will be required to have flexibility and mobility in the workplace with a willingness to travel on the job

What We Offer:

Join ALSTOM on a transformative journey in the rail industry, where you can grow and develop new skills and experiences throughout your career. You'll also enjoy;

  1. 18 weeks paid parental leave
  2. Free gym membership
  3. Flexible working options and additional leave days
  4. Purchase annual leave and novated leasing schemes
  5. Benefit from our investment in your development, through award-winning learning
  6. Stability, challenges and a long-term career enabling you to steer your progression in whatever direction you choose across functions and countries
  7. Benefit from a competitive package that recognises your performance and potential, plus comprehensive and social coverage

Our Commitment:

As a global business, we're an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We're committed to creating an inclusive workplace for everyone. An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.