Claims Support Officer

10 hours ago


Brisbane, Queensland, Australia Suncorp Group Full time
Job Summary

We are seeking a Claims Support Officer to provide support to our Personal Injury Claims teams through the execution of business support and customer service functions.

About the Role
  • Lodge Personal Injury claims, investigating and gathering additional information as required.
  • Prepare and despatch outbound correspondence in support of claim lodgement and management.
  • Manage complex escalations from business partners and maintain accurate records.
  • Schedule independent medical examinations and prepare required documentation.
About You

To be successful in this role, you will require:

  • Strong attention to detail and organisational skills.
  • Able to work effectively in a team environment and communicate with colleagues.
  • Proficient in Microsoft Office applications and able to learn new systems quickly.
  • Ability to make effective decisions and problem solve in a timely manner.
What We Offer

We offer a competitive salary package and benefits, including:

  • $65,000 - $80,000 per annum, dependent on experience.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
Why Suncorp?

We are committed to delivering excellent customer service and results for our customers, people and communities. Our company values and culture are built around teamwork, innovation, and integrity. If you are passionate about making a difference and want to join a dynamic team, apply now.



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